Event Driven Approach Implementation Strategy

Event Approach Implementation Strategy

This event-driven strategy involves creating a log of site visitors, capturing the logs and any other records of web-enabled transactions together with sufficient metadata, and maintaining them as long as required. This option enables the capture and maintenance of evidence of site use, particularly any queries or transactions enabled by the site.

A problem may arise if appropriate log analyser software is not available. Although all web servers generate log files of server activity, raw log files are confusing and difficult to decipher.

A final issue to consider is privacy. Most logs of web site transactions will contain personal information about the user.

Procedures for creating and capturing logs of site visitors

A number of software packages are available that have the capacity to configure raw log files and produce comprehensive reports in the form of tables and graphs. The elements that can be logged include:

· Date and time;

· IP address or domain name;

· Pages visited;

· Actions performed;

· Queries made; and

· Web browser used.

Agencies will need to select the elements that satisfy their records management requirements.

Responsibilities

The responsibilities for this option are the same as those listed in Tracking changes -- creating and capturing activity logs.

Appendix D